Privacy Policy
Last updated: August 31, 2026
Information we collect
SusuFlow collects account information such as your name, email address, phone number if provided, profile preferences, group membership details, invitations, contribution and payout records, support requests, payment-attempt outcomes, receipt information, notification preferences, and records of payment-method storage consent and circle authorization.
How we use information
We use this information to provide authentication, group management, invitation delivery, contribution tracking, payout tracking, notifications, support, fraud prevention, and app reliability improvements.
Sharing within groups
Group members and admins may see information needed to operate a shared savings group, such as member names, contribution status, payout order, and group activity. We do not sell personal information.
Payment methods and Stripe
Stripe processes payment-method setup, contribution payments, and payouts. When you save a card, your consent covers storage and reuse of that payment method through Stripe; it does not by itself authorize contribution charges. SusuFlow stores Stripe identifiers and limited payment-method details, such as card brand and last four digits, but does not store full card numbers or CVCs.
Circle authorization and payment records
Automatic contribution attempts require a separate authorization for each circle. We record the schedule shown before acceptance, including the amount, currency, frequency, start date, and expected duration, together with the authorization-terms version, acceptance time, source, status, and any revocation time. We also process retry, authentication-required, failure, manual-payment, settlement, and receipt information to operate and document contribution payments.
Other service providers
Authentication and app data are handled through Firebase services. Invitation emails may be sent through a transactional email provider. These providers receive information needed to perform services for SusuFlow under their applicable terms and privacy practices.
Your choices
You can update profile information in the app and request account assistance by contacting support. You can revoke automatic payment authorization for a specific circle through Help & Support. A successful request immediately stops future automatic attempts for that circle, but remaining contributions stay due and must be paid manually.
Retention
We retain versioned circle authorization and revocation records, contribution and payment records, and related support records as reasonably needed for operations, audit, dispute resolution, compliance, and legal obligations. These authorization and revocation records do not contain full card numbers or CVCs.
Security
We protect data with authentication, access controls, and encrypted transport, but no method of transmission or storage is completely secure. Do not share account credentials with anyone.
Policy updates
This policy may be updated as SusuFlow evolves. Continued use of the app after updates means you accept the revised policy.
Contact
Questions about this policy can be sent to support@susuflow.com.